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Terms and conditions for B2B trade

These terms and conditions apply to all sales from Dsignhouse ApS (CVR 41164212) to business customers. By placing a B2B order, you agree to these terms and conditions. Agreements entered into in writing with the individual customer shall take precedence over these terms and conditions.

General Terms and Conditions

  • Whole cases: All purchases are made in whole cases.
  • Minimum purchase: The minimum purchase is DKK 5,000. For purchases under DKK 5,000, a shipping and delivery fee of DKK 300 will be charged.
  • Delivery: Delivery is carried out in accordance with the information you find for the individual item under B2B.

Prices

All prices are stated in Danish kroner excluding VAT. We reserve the right to change prices without notice, except for orders that have already been confirmed.

Order Confirmation

An order is only binding once you have received an order confirmation from us. We reserve the right to cancel orders for sold-out items, printing errors, and pricing errors.

Credit Approval and Payment

All customers must be approved for credit through our credit insurance with Allianz Trade before trading on credit. If a customer cannot be approved for credit, the order can only be placed once it has been prepaid.

For credit-approved customers, payment is made according to the payment terms agreed with you. Unless otherwise agreed, the payment terms are net 14 days from the invoice date. In the event of late payment, interest and fees will be calculated in accordance with the Danish Interest Act.

Retention of Title

The goods remain the property of Dsignhouse ApS until the purchase price has been paid in full, to the extent permitted under Danish law.

Delivery Time and Delay

The stated delivery times are indicative. Delay does not entitle you to compensation. However, if the delay is significant, you may cancel the delayed part of the order if we have not delivered within a reasonable period after you have sent a written reminder.

Receipt and Complaints

The goods must be inspected immediately upon receipt. Visible transport damage must be noted on the delivery note in the presence of the driver. Shortages and errors must be reported in writing to order@dsignhouse.dk no later than 8 days after receipt, preferably with photos and the order number. In the event of a justified complaint, we will deliver a new item or credit the item at our discretion.

Returns

There is no right of withdrawal for purchases made as a business customer. Returns of goods can only be made after prior written agreement with us. Goods returned without agreement will not be credited.

Limitation of Liability

Dsignhouse ApS is not liable for loss of profit, loss of revenue, or other indirect losses. Our total liability may not exceed the invoice amount for the goods to which the claim relates.

Force Majeure

We are not liable for non-delivery or delayed delivery caused by circumstances beyond our control, e.g. strikes, natural disasters, war, pandemics, transport disruptions, or delays at our suppliers.

Choice of Law and Jurisdiction

The agreement is subject to Danish law. Any disputes shall be settled by the Aarhus District Court as the court of first instance.

Contact

Dsignhouse ApS, Vestergade 5C, 8000 Aarhus C
Email: info@dsignhouse.dk · Phone: +45 42 22 26 16